Normal workflow
Requests route by amount, vendor, location, role, and approval rules with a decision record.
Use case
Approvals vary by person, amount, location, and vendor without a clear system.
Workflow model
Requests route by amount, vendor, location, role, and approval rules with a decision record.
A purchase sits between thresholds or needs context that the rule table does not capture.
Summarize evidence, identify the right approver, and draft the approval rationale.
Spend approval, vendor exception, and policy override decisions stay with humans.
Repeated exceptions become clearer thresholds, routing rules, and policy notes.
Why status quo fails
Approval rules are remembered, not enforced.
Comments are scattered across chats and emails.
Purchase status is unclear to requesters.
Audit history is weak when decisions are questioned.
Workflow Layer
Route approvals by rules, capture comments, notify owners, and preserve audit trails.
Core features
Approval matrix
Amount thresholds
Comment capture
Notifications
Audit trail
Exception dashboard
Connected tools
Expected outcome
Map request types
Define approval rules
Build decision and notification flow
Test exception cases
Next action
Tell us where this workflow currently breaks. We will map the AI assistance, approval gates, and first build path.